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  Q - What is E-Cigarette?
A - Electronic Cigarette is a new way to smoke! Electronic Cigarettes are an electronic vaporizer. It is a non flammable product that uses state of the art classy micro-electronic technology. Electronic Cigarettes offer smokers a chance of smoking in a new way.

Q - How long does the electronic cigarette cartridge last?

A - We have found that a cartridge lasts a day for a light to medium smoker. Heavy smokers will probably need to refill the cartridges more often.

Q - Does my electronic cigarette require any cleaning or maintenance?
A - From time to time yes. Keep your e-cig in good working order by gently cleaning the contact plate between battery & atomizer with a cotton bud to ensure good electrical contact is made. Some users have reported that giving the atomizer head a quick, sharp blow of air helps give thicker "vapor". Please be careful when cleaning your e-cigarette as it can be damaged by rough handling or chemicals. This is especially true of the atomizer unit. It is also possible to give your e-cig's atomizer head (the mesh-like part touching the swab) a rinse under warm water to prevent clogging. Be sure to blow any excess water off before using again or, better still, let it dry naturally overnight.

Q - How many puffs should I take on my electronic cigarette?
Most e-cigarette users feel satisfied after approx 6 to 10 puffs of their e-cigarette.

Q - I have heard that electronic cigarette cartridges are diluted - what does this mean?
A - When making a cartridge, it's not pure nicotine that is used - that level would be too high and potentially dangerous. A solution is produced which contains a fixed percentage of nicotine. For example, a 16mg cartridge is made from a solution which contains 1.6% nicotine per 100mg of liquid.

Q. What is the difference between an e-cigarette and an electronic cigarette and an e smoke?
A. Nothing….just various names for the same product.

Q. How does the electronic cigarette work?
A. The actual cigarette body is made up of 3 parts: a cartridge, an atomization chamber, a smart chip with a lithium battery. In the front tip of the device there is an operating indicator light, that lights up when you activate the button on the Joye 510 device (Colors may vary depending on model) at the tip while in use. One of the most attractive part of the E-Cigarette is the atomization chamber device that when puffed on creates a vapor like smoke,This vapor is a result of the nicotine that is found in the cartridge, heating up by the atomizer device and creating vapor.

Q. Does the vapor smell?
A. The vapor is exhaled and appears like smoke, but the liquid nicotine contained in the cartridge does have a slight odor of the flavor of the cartridge.

Q. What are the nicotine levels?
A. A cartridge can come in high (24mg/ml), medium (18mg/ml), low (11mg/ml) and no nicotine levels. If you are a experienced Electronic Cigarette user, we recommend starting with high mg. The inexperience user should try a lower mg.
Q. How long does one refill cartridge last?
The refills for the 510 are smaller and are approximately equivalent to 12 or 18 cigarettes. Once the cap from a cartridge is removed they can dry out over time. Also, individuals tend to have different inhalation habits and therefore the exact time a cartridge lasts will vary by user.

Q. How will I know when a cartridge needs to be replaced?
A. When inhaled, no vapor will be present. This will let you know you need to re-fill or replace the cartridge.

Q. Do you need to turn on the electronic cigarette?
A. No, when inhaled the electronic cigarette will automatically activate. There is no on/off switch on auto batteries. On Manual batteries push button to activate and when button is released the device will automatically turn off.